At Storied, we understand that navigating your family history can bring up questions and challenges, which is why our dedicated support team is always here to help. Whether you’re encountering technical issues, seeking advice on how to use our features, or have inquiries about your account, we’re committed to providing you with the assistance you need, when you need it. We’re here to ensure your journey through your family’s past is as smooth and rewarding as possible.
There are two ways to reach us:
Email: [email protected]
Phone: (800) 848-0224
Our customer service team operates from Monday to Friday, 8:00 AM to 5:00 PM Mountain Time. We also offer live phone support on those same days and hours. If you call outside of business hours, leave a message with your contact information and a brief description of your issue, and we will call you back as soon as possible. Rest assured, we prioritize responding to all inquiries as swiftly and efficiently as possible!
Frequently asked questions
Is there something you would like to see added to the Storied Resource Center?
Let our customer support team know!